FAQ:
Parking
Parking
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I have lost my parking ticket, what should I do?
You should report to the Parking Control office, at the ground floor of the P2 Business, showing your ID, vehicle registration document, departure tickets and any booking.
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Is the Parking Control office always manned?
Yes, it is, 24/7. -
Are there any reserved places for PRM?
You can find free reserved parking spaces for Passengers with reduced mobility holding a valid DPR 151/2012 Parking Permit in parking lots P1 Terminal, P2 Business, P Premium, P Express and P5 Young.
In order to avail of the free parking you have to report to the Parking Control office (on the ground floor of the P2 Business, open 24/7), showing the following documents:
- Entry ticket into the parking;
- valid European DPR 151/2012 Parking Permit;
- DPR 151/2012 Parking Permit holder's valid ID;
- copy of the flight ticket's booking or paper or electronic boarding pass belonging to the DPR 151/2012 permit holder.
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Can disable passengers ask for assistance at the Parking Control Office?
Yes, by supplying the surname of the PRM and their flight destination. In addition, they have to inform the PRM staff if they have already requested the assistance with the airline.
For more information on the Contact Points -
How can I book for a parking place?
You can book your parking at the airport, through the our website, our apps iOS and Android, or over the phone.
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I have purchased the parking, but I haven't received any booking confirmation.
Check in your mailbox that the confirmation email hasn't been automatically moved to the Junk/spam folder. -
Can I get an invoice for the parking I paid for at the airport?
Yes, you can request an invoice from the Parking Control Office on the day you return from your trip, before leaving the car park. Alternatively, you can send the parking ticket you paid for to parcheggi@bologna-airport.it by 12:00 on the day after you leave the car park.
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I have purchased the parking online but have received no invoice.
If you have requested it on our website during the purchase, we suggest you check your mailbox and make sure the email was not automatically sent to your junk/spam folder.
Otherwise, if you haven't requested an invoice on our website during your purchase, you cannot claim for one afterwards.
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I have purchased the parking through the Ryanair website, but the entry and exit times are the same as the flight's.
It is Ryanair's policy to make the parking entry and exit times coincide with the flight departure and arrival times. Our systems allow anyway for earlier entry times into the parking with respect to the announced time. -
I have purchased my parking on the Ryanair website, can I view it in my MyBLQ profile?
Yes, in your MyBLQ profile both the parking purchased on the Ryanair website and those purchased on our website www.bologna-airport.it can be viewed. -
How does the parking work with the Telepass?
If you use the Telepass, you enter and exit the parking without withdrawing the ticket. As soon as you approach the entry/exit gate, the bar will lift up automatically. You will be charged the amount due by Telepass (at the park exit), which will also issue an invoice. In case the parking lot is full, the bar won't lift up.
We suggest you book your parking online. By booking you make sure you will find a parking place even in case of a full parking lot, but you can't avail of the discounted Weekend rate. You will be charged for the parking directly on your Telepass account (at the park exit).
If you are entitled to any other discounts or promotional fares, do not enter through the Telepass lanes, or alternatively cover your Telepass device, as otherwise they would not apply. Any subsequent charges are non-refundable. -
Parking with my Telepass device, can I enjoy the Weekend rate?
No. More info: Telepass and Tariffa weekend. -
When and how can I benefit from the Weekend Rate?
Only if you book a park online.
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I have prolonged my trip, how can I handle my parking booking?
When you return, if you have paid for your parking in advance, then the system will request payment only for the additional time. If your booking has not been paid in advance, then the system will request payment for the entire period you have used the car park.
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May I have a refund of a parking ticket pre-paid online?
Yes, according to the terms as per paragraph 2.9, Cancellation and Refunds, of the General Terms of Sale.
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Are the parking lots checked and equipped with CCTV systems?
Yes, they are. -
If I pay at the automatic pay points, do I get any change?
Yes, change is given. -
Is it possible to buy season tickets?
Yes, subject to request to parcheggi@bologna-airport.it -
Are there any discounts/commercial agreements for those parking at the airport?
Yes, there are several ongoing commercial agreements.
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Can I insert the Coop special discount while booking?
No, the promotion for sociocoop cardholders is applied in person, so it is only recognised if you pay with an operator at the Parking Control Office when paying for the car park.
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Is the car key kept at the parking?
Car keys are never kept in the official Bologna Airport car parks, unless the customer has voluntarily elected to use the Car Valet service.
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Where can I hand in my car keys so that someone else will collect them?
At the Valet service.
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How do I remember where I park my car?
At parkings P1 Terminal, P2 Business and P3 Comfort you can refer to the colours, which vary according to the levels and areas. -
Where are the bike racks?
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Are there parkings for tourist coaches?
Yes, on the services apron (see map) -
What is the Valet service about?
Car Valet is a vehicle custody and care service. The vehicle can only be accessed with the assistance of one of our staff members, from whom you can also request certain services. These include car washing, cleaning, sanitisation of the passenger area, etc., which are carried out while your car is parked. Your car keys can be left with them for safe keeping.
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Is there a shuttle service at P5?
No, but you can reach the Terminal in about 8 minutes through a dedicated walkway. (look at map)
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Is there a parking area for motorbikes?
Yes, at the P2 Business car park, just a few steps from the Parking Control Office. The motorcycle parking area, in front of the check-in area, is completely covered and its parking prices are 70% lower than they are for cars.
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Can I change a booking?
No, if you have not paid for it in advance then you can only cancel the booking and make a new one. If you have paid for it in advance, please email parcheggi@bologna-airport.it. -
Where can I find my Telepass number?
You can find your Telepass number under the barcode on the mobile device you keep in your vehicle. Alternatively, you can also find it on your profile in the Telepass app. -
How can I exit after paying for the parking?
You just have to approach the exit bar, which will automatically open, as the "automatic plate reader" which will recognize your registered plate is active at Bologna Airport. -
Why did the parking exit bar open automatically?
Because at Bologna Airport the "automatic plate reader" is active. Once you have paid for your parking, it will recognize your plate and will make the exit bar open automatically. -
Why has the parking exit bar opened automatically at the "Wait Zone" and/or "Kiss&Fly" exit?
Because the "automatic plate reader" is active at Bologna Airport. If you respected the time window (60 minutes for the Wait Zone and 10 minutes for the Kiss&Fly) the system will recognize your plate and will make the exit bar open automatically. -
Referring to my booking hours, what is the range of time I can count on to enter the parking?
You can enter the parking till 2 hours before (or after) the time you indicated on your parking booking. In this case, you don't need to contact our staff to communicate the different entering time.
