Is it possible to modify the booking regarding the issued plane tickets?
Yes, it is possible to change or cancel the bookings made and/or ask for variations or refunds regarding the issued tickets, according to the terms of each airline.
Other questions on the same topic
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Can I buy plane tickets over the phone?
Yes, the service allows you to buy plane tickets, ask for refunds and/or cancellations through a dedicated assistance by the call centre staff.
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Where are ticketing offices at the airport and what are their opening times?
On the ground floor, near the check-in area. Most Airlines are assisted by the two companies Alisud and Are. The rest of the Airlines have their own counter.
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Where do you pay for the extra baggage?
You can pay for the extra baggage fare directly at the airline ticketing offices, located on the ground floor.
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How can I buy a plane ticket on Bologna Airport website?
Plane tickets are issued immediately while booking if purchased by Visa or Mastercard credit card with an additional security pin (Verified by Visa or MasterCard SecureCode), or within 48 hours from the booking, if bought by a different credit card.
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What happens if I do not receive the plane ticket bought on Bologna Airport website
In extremely exceptional cases beyond the will and control of AdB, it may not be possible to issue within 48 hours the plane tickets for confirmed bookings with the label "open status", as well as the other cases where, prior communication to the Client, further checks on the received booking are necessary.
AdB reserves the right to check the personal data and credit card holder's name, requiring a copy of the ID, passport and credit card.In such cases AdB shall have to promptly inform the Client and provide for, whenever possible, the issuing of an equivalent plane ticket to the one requested, or else agree with the Client on an alternative solution.
